Ring Doorbells are among the most popular smart home security devices, allowing homeowners to monitor their front doors remotely via the Ring app. However, sometimes the device may experience technical glitches, connectivity issues, or the need for a fresh start. In such cases, resetting your how to reset ring doorbell may be the best solution.
In this comprehensive guide, we’ll cover everything you need to know about resetting a Ring Doorbell, including soft resets, factory resets, model-specific instructions, troubleshooting common issues, and reconfiguring your device after a reset.
How to reset ring doorbell?
There are several reasons why you may need to reset your Ring Doorbell:
- Troubleshooting Issues: If your how to reset ring doorbell is not responding, lagging, or experiencing connectivity issues, a reset may resolve the problem.
- Changing Wi-Fi Networks: If you have changed your router or Wi-Fi credentials, a reset may be required to reconnect your device.
- Reselling or Giving Away the Device: A factory reset is essential before transferring ownership of the device to a new user.
- Battery Drain or Charging Issues: Sometimes, resetting the device can help improve battery performance.
- Device Not Functioning Properly: If your Ring Doorbell is freezing, not detecting motion, or not ringing properly, a reset might be necessary.
Types of Resets for Ring Doorbells
There are two main types of resets you can perform on your Ring Doorbell:
- Soft Reset (Reboot): This process restarts your device without erasing any settings or configurations.
- Factory Reset (Hard Reset): This erases all data and restores the device to its original settings.
How to Perform a Soft Reset on Your Ring Doorbell
A soft reset is useful for fixing minor issues without deleting any of your settings. Follow these steps:
Method 1: Power Cycle (For Battery-Powered Models)
- Remove the Ring Doorbell from its mounting bracket.
- Take out the battery from the device.
- Wait for 30 seconds before reinserting the battery.
- Reattach the device to the bracket and check if the issue is resolved.
Method 2: Power Cycle (For Wired Models) how to reset ring doorbell
- Turn off power to the doorbell from your circuit breaker.
- Wait for 30 seconds before turning the power back on.
- Check if the device is working properly.
How to Perform a Factory Reset on a Ring Doorbell
A factory reset restores the device to its original state, removing all settings, Wi-Fi configurations, and device history.
Factory Reset Instructions by Model
1. Ring Video Doorbell (1st & 2nd Generation)
- Locate the orange reset button on the back of the device.
- Press and hold the button for 15 seconds.
- Release the button when the Ring light on the front starts flashing.
- Wait for the device to restart (this may take a few minutes).
2. Ring Video Doorbell 3, 3 Plus, and 4
- Remove the faceplate from the device.
- Find the setup button on the device (usually located on the front or side).
- Press and hold the setup button for 20 seconds.
- Release the button when the light starts flashing.
- Wait for the device to reset.
3. Ring Video Doorbell Pro & Pro 2
- Locate the setup button on the right side of the device.
- Press and hold the setup button for 20 seconds.
- Release the button when the light on the front starts flashing.
- Wait for the reset process to complete how to reset ring doorbell.
4. Ring Video Doorbell Wired
- Locate the setup button on the side of the doorbell.
- Press and hold the button for 10 seconds.
- Release the button and wait for the light to flash, indicating the reset is complete.
5. Ring Video Doorbell Elite
- Locate the black reset button on the device.
- Press and hold the button for 20 seconds.
- Release the button and wait for the reset to complete.
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How to Set Up Your Ring Doorbell After a Reset
Once your Ring Doorbell has been reset, you’ll need to set it up again using the Ring app.
1. Reconnect to Wi-Fi
- Open the Ring app on your smartphone.
- Tap on Set Up a Device → Doorbells.
- Follow the on-screen instructions to connect your device to Wi-Fi.
- Choose your home’s Wi-Fi network and enter the password.
- Wait for the device to connect (this may take a few minutes).
2. Customize Your Settings
- Motion Detection: Adjust motion zones and sensitivity.
- Notifications: Enable or disable alerts based on your preferences.
- Ring Chime: If you use a Ring Chime, reconnect it to the doorbell.
Common Issues After Resetting a Ring Doorbell and How to Fix Them
1. Ring Doorbell Not Entering Setup Mode
- Ensure the device has power (charge the battery or check wired connections).
- Try pressing and holding the reset button again.
- Restart your router if Wi-Fi issues persist.
2. Device Not Connecting to Wi-Fi how to reset ring doorbell
- Double-check that you’re using the correct Wi-Fi password.
- Move the router closer to your Ring Doorbell.
- Restart the router and try reconnecting.
3. No Notifications After Reset
- Open the Ring app and ensure that notifications are enabled.
- Check your phone’s settings to allow notifications from the Ring app.
4. Poor Video or Audio Quality
- Ensure your internet speed is at least 2 Mbps upload/download.
- If your Wi-Fi signal is weak, consider using a Ring Chime Pro or a Wi-Fi extender.
Frequently Asked Questions (FAQs)
1. Does resetting my Ring Doorbell delete my videos?
Yes, a factory reset erases all data, including video history. If you have a Ring Protect Plan, make sure to download any important recordings before resetting.
2. Can I reset my Ring Doorbell remotely?
No, you must physically press the reset button on the device to perform a factory reset. However, you can reboot it remotely by restarting your Wi-Fi or power cycling the device.
3. How often should I reset my Ring Doorbell?
You should only reset your Ring Doorbell if you experience issues or need to reconfigure it. Regular resets are not necessary.
4. Will resetting my Ring Doorbell affect other Ring devices?
No, resetting your Ring Doorbell only affects that specific device. Other Ring devices connected to your account will remain unchanged.
5. What should I do if my Ring Doorbell is still not working after a reset?
- Make sure the device has power and a stable Wi-Fi connection.
- Contact Ring Support for further troubleshooting assistance.
Final Thoughts
How to reset ring doorbell is a simple process that can resolve many technical issues. Whether you’re troubleshooting a connectivity problem, switching to a new Wi-Fi network, or preparing to sell the device, following the correct reset method is crucial.
If you’re still experiencing issues after resetting, ensure your device is properly powered and connected to a stable Wi-Fi network. If needed, contact Ring Support for additional help.
